Installation to Go‑Live —
A Proven, Partner‑Driven Process
A structured, collaborative approach designed to minimize disruption and maximize confidence
A Smooth Installation — Because Your Facility Can’t Afford Downtime
TEAM installation is not a one‑size‑fits‑all rollout. Each facility receives a structured, hands‑on implementation plan tailored to its operational needs, staffing model, and technology environment. From kickoff through go‑live, our team works side‑by‑side with your staff to ensure a smooth, confident transition.
A Structured Implementation Plan That Works
Why this matters: Facilities need predictability, accountability, and clear ownership during installation.
What You Can Expect wtih TEAM:
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A designated Project Manager and Installation Coordinator serve as primary points of contact throughout the process.
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Clear milestones and responsibilities ensure nothing falls through the cracks.
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Implementation plans are adjustable to meet County and Facility needs, not rigid vendor timelines.
Installation Timeline
SIGNED CONTRACT
8+ WEEKS PRIOR TO INSTALL
Once the contract is executed, our teams are notified and the planning phase begins. An introductory meeting will be scheduled with the facility to confirm a target install date and outline the necessary steps to ensure a smooth transition.
INTRODUCTORY MEETING
8+ WEEKS PRIOR TO INSTALL
Our team will include a project manager, territory manager, and any other key stakeholders for htis meeting. We will review the project timeline, schedule a walkthrough, discuss required documentation, and address any initial questions. A training schedule will also be requested to ensure staff have access to appropriate training.
An installation specialist or Territory Manager will be on-site to conduct a walkthrough of the facility. This walkthrough will determine the required infrastructure, hardware, network equipment, and any additional tools. We request that facility maintenance personnel be present to identify their responsibilities during this process.
FACILITY WALKTHROUGH
6-8 WEEKS PRIOR TO INSTALL
EQUIPMENT ORDER
4-6 WEEKS PRIOR TO INSTALL
Once the walkthrough is complete, our team will place the order for all equipment required for the installation with our team.
A final meeting will be held to confirm the installation and training schedule, address any remaining questions, and verify that system settings align with the facility's requested configuration. All required paperwork should be submitted at this time to ensure services are fully prepared for installation week.
PRE-INSTALLATION MEETING
2-4 WEEKS PRIOR TO INSTALL
INSTALLATION WEEK
INSTALLATION WEEK
Our team will be on-site throughout the week to install and test the equipment, as well as to address any questions from staff or inmates. In addition, training sessions will be conducted during the week to ensure facility staff are fully trained on the software.
A follow-up meeting will be held the week after installation to address any outstanding questions or concerns. During this meeting, we will provide any additional training needed and confirm that proper procedures are understood and being correctly implemented within the software at the facility.
FOLLOW-UP MEETING
1 WEEK POST INSTALL
HAND OFF CONVERSTATION
2-4 WEEKS POST INSTALL
We will review points of contact moving forward, discuss the status of any outstanding items, and address any questions the facility may have.
The Integrated Heart of your Facility
We know a jail has many partners for all the different aspects of running it. With TEAM, your inmate services can be condensed into one location. TEAM integrates with over 200+ correctional services. TEAM becomes the powerhouse of your facilities' inmate services, putting everything you need in one platform.
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No more switching sites. No more multiple logins.
A Partner, Not Just a Vendor
TEAM installation is built on partnership. We listen to your staff, adapt to your environment, and stay engaged until your team is comfortable, confident, and self‑sufficient on the system. That’s why counties consistently describe our installation teams as responsive, knowledgeable, and easy to work with.
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From planning through post‑go‑live support, TEAM installation is designed to reduce disruption, build confidence, and set your facility up for long‑term success.
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